EHR

What Addiction Treatment CPT Codes Require Pre-Certification at Highmark, Inc.?

Today, we’ll look at what addiction treatment providers need to know about Highmark Inc, including what CPT codes require pre-certification at Highmark.

Understanding CareSource Management Group's Shareable Client Information Policies for Addiction Treatment 

Today, we’ll look specifically at how CareSource Management Group treats PHI, what their shareable client information policies are and how they affect addiction treatment providers.

Where to Find Addiction Treatment Utilization Forms for L.A. Care Health Plan 

What Utilization Forms or Utilization Reviews are Needed for Addiction Treatment Centers Working with LA Care Health Plan?

How to Complete Insurance Registration with Florida Blue for Addiction Treatment Centers

Wondering how to get your addiction treatment center started with registration and network registration for Florida Blue?

Doing a Pre-Certification or Prior Authorization with Molina HealthCare for Addiction Treatment? Here's What You Need to Know. 

Prior authorization or precertification is required by most health insurance companies for many behavioral healthcare and addiction treatment services, and Molina Healthcare is no exception.

What Addiction Treatment Diagnosis Codes Should I Use for URs With Health Care Service Corporation?

HCSC has a history of denying addiction treatment claims by using overly restrictive guidelines that contradict the APA’s clinical opinion. It’s critical that you use the correct diagnosis code for every HCSC UR.

Mastering The ASAM Criteria for Addiction Treatment is More Important Than Ever Before

Whether you refer to it as the “Six Dimensions,” The ASAM Criteria or simply a “biopsychosocial,” the ASAM Criteria has come to dominate the landscape of multidimensional assessment in the addiction treatment community.

Creating a Patient Centered Substance Abuse Treatment Plan 

Dig into making treatment plans for substance abuse as well as what it takes to create a treatment plan that is truly patient centered.

Here’s How to Fix Your Substance Abuse Billing Issues

Step #1: Realize that substance abuse billing is rigged against addiction treatment providers.

Has Your Addiction Treatment Center Nailed Outcomes Tracking Yet? Here's Why It's More Critical Than Ever

Large-scale research for addiction treatment lags far behind research for other health conditions. As an industry, we’ve been slow to move towards standardized models for understanding and evaluating the success of our work. That’s changing now as market forces are requiring the addiction treatment to undertake objective progress monitoring and outcomes tracking as never before.

Can Your Addiction Treatment Center's EHR Handle Value Based Care?

Many health care experts are calling values based care the wave of the future. Smart players in the addiction treatment community are getting ready to embrace the change before it’s too late.

Stop Keeping Bed Availability at Your Addiction Treatment Center a Secret - Set up Automatic Updates Today

How do potential patients and their loved ones discover that your addiction treatment center has free beds?

Get Behave Health for Addiction Treatment Centers FREE. (Yes, Free!) 

Now you can explore Behave Health’s ridiculously useful features from the comfort of your own phone or computer with absolutely zero hassle or pressure.

VOB Delays = Addiction Treatment Admissions Killer. Turbocharge Your Insurance Verifications with eVOBs

Learn about instant VOBs — also known as eVOBs — and how they could be a game changer for your addiction treatment center.


It's Here! Behave Health App Connects Addiction Treatment Community's Favorite Software Solution to iPhone and Android

We are very pleased to announce that the Behave Health App is now officially available - for free - at both the Google Play Store and the Apple App Store!

The staff- and client-facing versions are both ready for you to download and explore.

Whether you access the app with an iPhone, iPad, Android phone or tablet, you’ll enjoy the same easy-to-use, HIPAA-compliant, all-in-one software solution that’s simplifying operations and improving the bottom line of addiction treatment centers, recovery homes and behavioral health organizations across the country.

How to Run Better Virtual Group Counseling Sessions at Your Addiction Treatment Center

With the pandemic raging, many addiction treatment centers have pivoted to a more online format. Virtual group therapy is becoming the norm, introducing a new set of challenges for practitioners.

2021: Adapt and Modernize Your Addiction Treatment Center - Or Else

Change has been constant in the addiction treatment community in the last 10 years. We have seen more change more quickly in the last few years than we have seen in an entire generation.

Big News at Behave Health! Your Addiction Treatment Center's Admissions Process Software Just Got Faster and Easier

Our new Admissions 2.0 update for addiction treatment centers makes new patient admissions run even more smoothly. Read on to learn more about the details of what our update can do for your business.

At Behave Health, we are passionate about developing the tools addiction treatment providers need to keep business running smoothly. 

We talk with addiction treatment professionals every day about what we can do to improve Behave Health’s all-in-one software and make it an even better fit for the addiction treatment community. 

You spoke up about what you needed and we listened. 

Then we got to work!

Here’s what we came up with. We’re calling it Admissions 2.0.

Still the Same All-In-One Software System for Addiction Treatment and Behavioral Health Providers, Now With Even More Features

Still the same behavioral health EHR that you love, now with even more features. Addiction treatment centers need software that works and we’ve answered the call.

Behave Health’s all-in-one platform for addiction treatment providers impresses industry users with the sheer variety of tasks it can streamline for addiction treatment and behavioral health organizations. 

If you’re new here, Behave Health combines:

  • CRM (Customer Relationship Management tool)

  • EHR (Electronic Health Record)

  • ERP (Enterprise Resource Planning tool)

  • RCM (Revenue Cycle Management tool)

Let’s break down how each of these facets of Behave Health work to save you time and money.

Behave Health’s CRM

Behave Health does all the work of tracking your patients through their treatment experience, as they cycle from potential patient to new admit to patient and, finally, to alumni. Behave Health centralizes all the information you collect on each contact, making it easy to see the bigger picture of each patient’s interaction with your organization at a glance. 

Behave Health’s EHR

Behave Health also does all the heavy lifting you’d expect from an EHR specifically designed for addiction treatment. 

Behave Health’s EHR handles whatever your team throws at it: drug testing, one-on-ones, group notes, treatment plans, progress reviews, bed management and more. Each bucket is specially designed for the purpose at hand, so there’s no more clunky work-arounds and “little tricks” or “hacks” to share with new staff. The tools just work - as intended - every time. Training new staff up on using our system takes hardly any time at all because our interface is so intuitive and straightforward. 

Behave Health’s ERP

Business operations, employee info, property management details and community group contacts: get them all in one place for your addiction treatment business using our intuitive, customizable software.

Behave Health also tracks all the details of your business operations, from employee info, to property management details, to community group contacts, and day-to-day scheduling of groups, events and outings. 

Imagine what it would be like if you never missed another detail or lost a piece of institutional knowledge to employee turnover again. 

Behave Health’s RCM

Finally, our RCM connects with the entire system to make integrated billing a snap. Our Billing Assistant takes care of billing as your staff creates the documentation to back up each claim. Why do each piece separately when you can automatically do them all at once? Our Billing Assistant “supervises” your clinicians as they work to make sure that their documentation is complete and 100% insurance claim ready. From there, Behave Health’s billing service takes care of the rest of the billing cycle. You get real time updates on the process of each claim directly in the Behave EHR. 

Best of all: You can access all of the above from any device at any time. It all lives securely in the cloud. 

Here’s What’s New with Behave Admissions 2.0 Software for Addiction Treatment Providers

Our click through biopsychosocial template is just one of many features of our admissions process, now updated for Admissions 2.0

We’ve Eliminated Paperwork to Save Your Team Time 

The admissions process - which has always lived in the cloud, and is accessible from anywhere on any device - is now condensed into a single workflow. Simply click through the process and you’re done. Even if your team is in a rush, even if you have new people on staff, this workflow is “idiot proof” and guides users through the process, making sure no important insurance or liability details are skipped. 

We’ve Made the Application and Agreements Templates Even More Customizable

Modify your new patient application to suit your facility. Drag and drop customizability makes it quick and easy to design the application you need. Change it whenever you want. 

Have special rules at your facility? Have temporary (think: COVID-related) rules at your center? Does your program have a special mediation process for conflict?  Our customizable New Patient Agreement template can handle it all with ease. We make sure you get the New Patient Agreements you need to complete your admissions process.

We’ve Created 100% Hassle-Free Signature Collection 

Put an end to the signature hang-ups. Get signatures from multiple signers at the click of a button with text or email messages. 

We’ve Integrated Admissions 2.0 with our Billing Assistant

Why complete an admission and then scramble to take care of billing details after the fact? Now you can instantly take care of admissions and billing at the same time. Our automated process ensures you collect all the information you need for a successful, straight-forward claim upfront.

Want to See It For Yourself? Get your Free Trial Today!

We want to show you first-hand what Behave Health can do to save your organization time and money. 

Addiction treatment is hard. Your software should be easy. Claim your free trial today. 

5 Ways to Prevent Burnout in Your Addiction Treatment Center Employees

Addiction treatment has always been a tough field to operate in. COVID 19 makes it even more challenging.