insurance sppeals

How to Quickly Appeal a Centene Corporation Health Addiction Treatment Claim Denial Using the Expedited Appeal Line

Understanding how to request an expedited appeal from big addiction treatment insurance providers - like Centene Corporation - is a key component to advocating for SUD patients.


Here’s How to Fix Your Substance Abuse Billing Issues

Step #1: Realize that substance abuse billing is rigged against addiction treatment providers.

Get Paid: The Right Way to Shave Down Net Days in A/R at Your Addiction Treatment Center

Your addiction treatment center is only as healthy as its revenue cycle management. At the heart of the revenue cycle is the “Net Days in Accounts Receivable” performance indicator, which—in an ideal world—should be no more than 30 days. The faster you get paid, the easier it is to support a strong cash flow and avoid racking up bad debt.

How to Get the Top 10 Insurance Companies to Cover Care for Your Patients

Working with the top insurance providers in the country is an important part of running an addiction treatment business. Each company handles their billing differently. 

Slowly building relationships with employees at each company over time is the “gold standard” approach for managing tricky claims and other sticky billing issues with the top 10 insurance companies for addiction treatment. 

How Verification of Benefits (VOBs) Can Make or Break Your Addiction Treatment Center

“Playing nice” with insurance companies is one of your most important jobs as an addiction treatment provider. Organizations that master the art of interacting with insurance providers reap major rewards in terms of happy patients, strong revenue cycles, confident clinicians, and flawless documentation. Organizations that struggle with “insurance speak” grapple with angry patients, poor cash flow, unmet patient responsibility payments, and wary clinical staff.

Stop Struggling With Addiction Treatment Utilization Reviews in 4 Easy Steps 

Getting insurance companies to fairly reimburse for services rendered is one of the biggest struggles for many addiction treatment providers today. Between an initial verification of benefits, pre-authorizations, concurrent reviews, and even retrospective reviews, it’s easy to get lost in the insurance authorization labyrinth and spend a lot of your organization's time (and money!) fighting with insurance companies.

3 Secrets of Efficient Insurance Billing for Drug Rehabs

People in the behavioral health industry are usually passionate about helping others—but they’re not usually passionate about completing paperwork.

Very rarely do we hear our clients utter the words “I love medical billing!”

But the truth is, insurance billing is the lifeline of any behavioral health organization. Do it well, and your business has a chance to succeed. Do it poorly, and you definitely set yourself up for failure.