Revenue Cycle Management

Use our software to handle your health insurance billing from patient intake to discharge

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When you sign-up with Behave Health you get a new Artificial Intelligence team member, Behave Bot, that will enhance your billing team with machine learning insights to guide your team to success!

Verification of Benefits

How does our software help?

  • Receive immediate electronic verification of benefits

  • Capture detailed results of the verification confirmation call that flows into claims

  • Our process covers eligibility, policy restrictions, authorizations required, provides our recommendations, and more.


What can expect from the software?

Coverage of benefits analysis directly in the Behave EHR patient record

  • Eligibility and covered benefits

  • Coinsurance and copays

  • Deductibles and out-of-pocket amounts

  • Limitations and restrictions

  • Pre-Authorization requirements

  • Reimbursement rates, if applicable


Utilization Review

How does our software help?

  • Your Utilization specialists will use our software to help your team understand your patients’ insurance benefits.

  • Your clinical team will document treatment sessions accurately in the same place your UR team will use communicate medical necessity criteria.

  • We empower your UR team with digital insights that guide them through the process to ensure maximum authorizations.


What To expect from the software?

Authorization report is accessible immediately after completion in the Behave EHR

  • Level of care authorized

  • Number of days authorized

  • Date of next progress review

  • Care manager analysis


Billing & Collections

How does our software help?

  • The Behave Insurance RCM Software is seamlessly integrated into the Behave EHR.

  • When your clinical team completes the attendance roster and clinical notes in Behave EHR we are ready to start billing.

  • Our streamlined process reduces human error and billing delays often experienced by customers of other vendors.


What can expect from the software?

Behave Insurance RCM sets a new standard in behavioral health

  • Accurate, clean claims on every submission, less rejections equals faster reimbursements.

  • Billing information flows to the Behave EHR and gives you deep insight into your claims at every stage of the process.

  • Curated database of behavioral health codes across all payers yields actionable business intelligence.

  • Behave EHR gives you real-time visibility into the billing cycle saving you time, money, and stress.

  • Instant payment posting to give you accurate financial snapshots of your business


Patient Responsibility Payments

WHAT Does our Software DO FOR YOU?

  • Automate patient responsibility collections via directly to patients or financial fiduciary.

  • Integrated online collections workflows enable your patient and families to pay seamlessly.


What can expect from US?

  • Track all outstanding payments owed to your facility by patient, fiduciary, and insurance.

  • Electronic records to demonstrate proof of deductible, copay collections, and attempts.

  • Extensive digital reports showing balances and progress toward collections.


Denials & Appeals

WHAT Does our Software DO FOR YOU?

  • Surface information within your claims.

  • Easily track that services received are covered under member’s plan

  • Confirm members have not exceeded limits within their specific plan.

  • Gather all necessary information to support the appeal and submit all documentation


What is the DEliverable You can expect from US?

Monitor denials and appeals directly in your Behave EHR

  • View all denials and appeals in your aging report

  • Check the status of each denial and appeal from submission to adjudication.

  • Get immediate notification of successful appeals