Client Relationship Management

We built a CRM system directly into our software platform, giving you everything you need all in one place

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Comprehensive CRM Solutions for Behavioral Health Providers

Streamline Admissions and Intake Processes

Efficiently manage your patient admissions with BehaveHealth's advanced CRM. Our platform offers:

  • New Patient Application: Simplify patient onboarding with our user-friendly webform, enabling seamless admission requests.

  • Verification of Benefits (VOB): Instantly verify insurance benefits to ensure accurate billing and financial transparency.

  • Lead Management: Track and nurture patient leads to maximize occupancy rates in your facility.

  • Online Payment Collections: Reduce financial risks by collecting upfront fees through our secure payment processor.

  • Referral Source Tracking: Identify your most effective referral channels with detailed analytics for better outreach strategies.

Fill Beds Faster with tools that reduce financial risk and administrative burden:

  • Online patient applications with integrated insurance verification (VOB)12

  • Automated payment collection for upfront fees

  • Referral source tracking to identify top-performing channels

  • Insurance network management support

Enhance Patient Engagement and Accountability

Foster stronger patient relationships and improve treatment outcomes with intuitive engagement tools:

  • Integrated Patient Portal: Empower patients to view schedules, check-in/check-out seamlessly, and stay accountable.

  • Task Management: Assign tasks to keep patients on track throughout their recovery journey.

  • Automated Scheduling & Reminders: Send SMS reminders to improve attendance and reduce no-shows.

  • Shared Treatment Plans: Collaborate with patients to create personalized recovery plans that promote shared decision-making.

Support Alumni Success with Outcome Tracking

Stay connected with discharged patients and ensure long-term recovery success:

  • Alumni Portal: Transition patient profiles into alumni profiles for ongoing engagement and support.

  • Outcome Data Tracking: Leverage clinical research measures to benchmark treatment quality and drive improvements.

  • Relapse Intervention Alerts: Monitor portal activity to predict potential relapses and enable timely interventions.

  • Recovery Resource Navigation: Connect alumni with local support networks, including employers, religious groups, and recovery organizations.

Optimize Insurance Network Management

Simplify complex insurance processes with our CRM's robust features:

  • Manage relationships with insurance companies effectively.

  • Navigate the insurance landscape with confidence using tailored tools.

Why Choose BehaveHealth's CRM?

BehaveHealth's all-in-one CRM is designed specifically for behavioral health providers. It integrates admissions, patient engagement, alumni relations, and insurance management into a single platform. By leveraging our proprietary tools, you can:

  • Improve operational efficiency.

  • Enhance patient satisfaction and outcomes.

  • Increase revenue through better lead management and billing practices.

Key Features at a Glance

New Patient Application - Simplifies admissions for faster onboarding.

VOB Verification - Ensures accurate billing outcomes.

Online Payment Processor - Reduces financial risk during intake.

Automated SMS Reminders - Improves attendance rates.

Outcome Tracking - Provides insights into treatment effectiveness.

Contact Us Today

Ready to transform your behavioral health practice?
Discover how BehaveHealth's CRM can revolutionize your operations.
Contact us now for a demo!

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Admissions & Intake

 
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Admit & Intake New Patients

Tools & Workflows

New Patient Application

Our admissions application webform is the easiest way for a new patient to request admission to your program.

Verification of Benefits

Instantly request a verification of benefits (VOB) for any new patient application. Our proprietary VOB process delivers exceptional detail and leads to better billing outcomes.

Manage Patient Leads

Track each new patient lead in our CRM to keep your beds filled and ensure maximum occupancy.

Online Payment Collections

Collect upfront fees, due at the start of treatment, through our online payment processor. This reduces your financial risk and streamlines the patient intake process.

Track Referral Sources

Manage your referral relationships with organizations and community contacts in our CRM. Determine your most effective referral channels using our data analytics.

Manage Insurance Networks

Managing relations with insurance companies can be challenging. As a trusted partner, we help you navigate the insurance maze.

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Patient Portal

Integrated Patient CHECK-IN & Check-OUT Automates Accountability

Patients Can view their Schedule to improve Attendance

Patient Engagement

Tools & Workflows

Tasks & Accountability

Keep your patients on track and accountable by assigning tasks.

Community Organizations

Connect patients to organizations and contacts in your community

Contacts & Communications

Share selected contacts with patients through the portal

 

Scheduling & Attendance

Automatically text your patients to remind them of their commitments

Progress & Outcomes

Integrated progress and outcome measures produce research data for your team and insurance companies

Treatment Plans

We enable shared decision making and empower patients to take charge of their own recovery

 
 

Keep your patients organized, hold them accountable, and track Progress.

 
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Alumni Relations Icon

Alumni Relations

 
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Alumni Program & Outcome Tracking

Tools & Workflows

Discharge Planning

Collaborate with patients to create discharge plans. Information is updated automatically through the portal to measure plan effectiveness.

Alumni Portal

Upon discharge, a patient profile transitions to an alumnus profile. This enables your facility to stay engaged with your alumni and track outcome data.

Recovery Resources

Patient recovery depends on a strong support network. Maintain a database of local employers, religious organizations, and support groups in our CRM.

Recovery Navigation

Guide patient recovery by connecting patients with local recovery resources. A roadmap to recovery is the first step to a successful outcome.

Outcome Tracking

Our platform automatically compiles outcome data using clinical research measures. We provide benchmark data so you can compare your quality and improve treatment.

Relapse Intervention

Patients can follow their discharge plan through the portal. Portal activity data helps us to predict relapse and alert your care team for intervention.

Readmission

If a readmission is required, a new episode of care can quickly be created. Previous information from prior episodes of care can also be viewed.