Healthcare Software

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Prior Authorization with Molina: Addiction Treatment Guide

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Prior authorization or precertification is required by most health insurance companies for many behavioral healthcare and addiction treatment services, and Molina Healthcare is no exception.

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4 Quick Tips for Managing Addiction Treatment Discharges with Independence Blue Cross

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Here’s 4 quick tips for understanding addiction treatment discharges with Independence Blue Cross.

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Finding Addiction Treatment Billing Contact Information for Blue Cross Blue Shield Association Corporation

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Every state has a different BCBSA company with different addiction treatment billing contact information. To make matters even more confusing, some states have more than one BCBSA company operating within their borders!

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What Addiction Treatment Diagnosis Codes Should I Use for URs With Health Care Service Corporation?

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HCSC has a history of denying addiction treatment claims by using overly restrictive guidelines that contradict the APA’s clinical opinion. It’s critical that you use the correct diagnosis code for every HCSC UR.

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Everything You Ever Wanted to Know About Aetna Precertification for Addiction Treatment Billing

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When it comes to addiction treatment, Aetna uses the terms precertification and preauthorization interchangeably. Aetna may also refer to this concept as Authorization, Certification, Prior authorization, or Pre-service utilization review .

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How to Determine the Medical Necessity of Addiction Treatment Services for UnitedHealth Group, Inc

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Got questions about working with addiction treatment and UnitedHealth Group Inc when determining the medical necessity (or if treatment is medically necessary)? Here’s how it works.

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Creating a Patient Centered Substance Abuse Treatment Plan 

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Dig into making treatment plans for substance abuse as well as what it takes to create a treatment plan that is truly patient centered.

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Here’s How to Fix Your Substance Abuse Billing Issues

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Step #1: Realize that substance abuse billing is rigged against addiction treatment providers.

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Even Post-Pandemic, Virtual Addiction Treatment Care Will be Here to Stay

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Surveys show that 2 in 3 addiction treatment providers who adopted telehealth in response to the pandemic will maintain a telehealth presence after the pandemic wanes. Why?


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Has Your Addiction Treatment Center Nailed Outcomes Tracking Yet? Here's Why It's More Critical Than Ever

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Large-scale research for addiction treatment lags far behind research for other health conditions. As an industry, we’ve been slow to move towards standardized models for understanding and evaluating the success of our work. That’s changing now as market forces are requiring the addiction treatment to undertake objective progress monitoring and outcomes tracking as never before.

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Is It Time to Outsource Your Addiction Treatment Medical Billing?

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You’ve been curious about outsourcing your medical billing for a while, but you’ve heard it’s expensive and you’re apprehensive about hiring the work out.

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Can Your Addiction Treatment Center's EHR Handle Value Based Care?

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Many health care experts are calling values based care the wave of the future. Smart players in the addiction treatment community are getting ready to embrace the change before it’s too late.

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Stop Keeping Bed Availability at Your Addiction Treatment Center a Secret - Set up Automatic Updates Today

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How do potential patients and their loved ones discover that your addiction treatment center has free beds?

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VOB Delays = Addiction Treatment Admissions Killer. Turbocharge Your Insurance Verifications with eVOBs

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Learn about instant VOBs — also known as eVOBs — and how they could be a game changer for your addiction treatment center.


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Behave Health App: Mobile EHR/CRM for Addiction Centers

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We are very pleased to announce that the Behave Health App is now officially available - for free - at both the Google Play Store and the Apple App Store!

The staff- and client-facing versions are both ready for you to download and explore.

Whether you access the app with an iPhone, iPad, Android phone or tablet, you’ll enjoy the same easy-to-use, HIPAA-compliant, all-in-one software solution that’s simplifying operations and improving the bottom line of addiction treatment centers, recovery homes and behavioral health organizations across the country.

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How to Run Better Virtual Group Counseling Sessions at Your Addiction Treatment Center

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With the pandemic raging, many addiction treatment centers have pivoted to a more online format. Virtual group therapy is becoming the norm, introducing a new set of challenges for practitioners.

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Kick Your Addiction Treatment Center's Bad Debt to The Curb

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Bad debt is on the rise in the United States healthcare system and the addiction treatment community is feeling the squeeze.

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2021: Adapt and Modernize Your Addiction Treatment Center - Or Else

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Change has been constant in the addiction treatment community in the last 10 years. We have seen more change more quickly in the last few years than we have seen in an entire generation.