Patient portals—online dashboards where patients can access their EHR, view test results, review treatment plans, track referrals, and message their providers—have been around for years.
The adoption of patient portals in the addiction treatment industry was slow, but as more and more providers realize the benefits of these powerful patient engagement tools, patient portal adoption rates at addiction treatment centers and sober living homes are soaring.
We hear it from our clients all the time: treating patients for SUD is easy, but getting patients into treatment is hard.
For many of the providers we work with, filling beds and keeping them filled seems to be taking more and more staff time, slowly cutting into their businesses’ bottom line. That’s why we created BehaveHealth Bridge—a platform to help you connect with new clients.
The US government recently reported that millions of health records are breached every year. For behavioral health organizations, each breach translates into massive fines for violations of the Health Insurance Portability and Accountability Act (HIPAA) laws.
HIPAA fines, which range from $100 to $50,000 per record, can easily bankrupt an organization.
You already know your treatment center is providing excellent care, but do you have the numbers to back it up?
Anecdotal evidence is no longer enough to convince prospective clients and their families to trust your center with a life-and-death behavioral health crisis.
Thinking of opening a drug rehab center or sober living house?
Good news—your timing couldn’t be better. Now is a great time to get into this industry and start making a difference in your community!
People in the behavioral health industry are usually passionate about helping others—but they’re not usually passionate about completing paperwork.
Very rarely do we hear our clients utter the words “I love medical billing!”
But the truth is, insurance billing is the lifeline of any behavioral health organization. Do it well, and your business has a chance to succeed. Do it poorly, and you definitely set yourself up for failure.
IOP stands for Intensive Outpatient. This type of care is used most in the behavioral health industry for the treatment of substance abuse issues. It is also utilized for patients with mental health disorders. Most state licensing departments classify IOP as an outpatient service, requiring an outpatient license. IOP can be 3, 4, or 5 days per week and normally consists of at least 3 hours per day of programming.
Accreditation is an important piece of the behavioral health industry puzzle. Treatment Centers should seek accreditation as soon as they can for many reasons. While most insurance payers don’t require Treatment Centers to be accredited, some payers have already made the shift to requiring accreditation before they will pay for the service rendered. Treatment Centers can choose accreditation at the state level through CARF. They can also opt to become accredited through JCAHO, which is accreditation at the national level.
A verification of benefits is the first vital piece of admitting a patient to your facility. If they don’t have benefits for the treatment they receive, there will be no reimbursement. There are a number of things that can be found out on a verification call; information about patient responsibility, what services are covered, etc.