These strange times offer the recovery community new ways to explore fundamental lessons in acceptance, service, support, and selflessness.
5 Ways Your Addiction Treatment Center Needs to Respond to COVID-19
The Hidden Costs of Turnover at Your Addiction Treatment Center
How to Get the Top 10 Insurance Companies to Cover Care for Your Patients
Working with the top insurance providers in the country is an important part of running an addiction treatment business. Each company handles their billing differently.
Slowly building relationships with employees at each company over time is the “gold standard” approach for managing tricky claims and other sticky billing issues with the top 10 insurance companies for addiction treatment.
Is Your Addiction Treatment Organization Spending Too Much Money on Collections?
How to Get an Addiction Treatment Center Licensed in Your State—PART 2
In Part 1 of this series, we covered how to get an addiction treatment center licensed in California, Arizona, Kentucky, Maine, North Dakota, Montana, Wisconsin, and West Virginia. Be sure to check out that post if you are looking for how to get your center’s launch off to the right start in those states.
How Verification of Benefits (VOBs) Can Make or Break Your Addiction Treatment Center
“Playing nice” with insurance companies is one of your most important jobs as an addiction treatment provider. Organizations that master the art of interacting with insurance providers reap major rewards in terms of happy patients, strong revenue cycles, confident clinicians, and flawless documentation. Organizations that struggle with “insurance speak” grapple with angry patients, poor cash flow, unmet patient responsibility payments, and wary clinical staff.
How to Get an Addiction Treatment or Behavioral Health Center Licensed in Your State—Part 1
With the opioid crisis still grinding along, now is a great time to open an addiction treatment center. But navigating the licensing requirements of each state is tricky—they are all different and each plays by its own rules. Because there are no federal guidelines for addiction treatment center licensure, every state’s regulatory body is unique.
Stop Struggling With Addiction Treatment Utilization Reviews in 4 Easy Steps
Getting insurance companies to fairly reimburse for services rendered is one of the biggest struggles for many addiction treatment providers today. Between an initial verification of benefits, pre-authorizations, concurrent reviews, and even retrospective reviews, it’s easy to get lost in the insurance authorization labyrinth and spend a lot of your organization's time (and money!) fighting with insurance companies.
4 Ways to Improve Your Behavioral Health Center's SOAP Notes Today
SOAP (Subjective, Objective, Assessment, and Plan) notes have been the cornerstone of medical documentation since Lawrence Reed introduced the “Problem Oriented Medical Record” in the 1950’s. Before the dawn of SOAP notes, medical practitioners of Reed’s time had no standardized method of record-keeping. Instead, each provider would scribble notes in their own fashion, making insurance reimbursement, coordinated care, and chart review difficult and time-consuming.
How Smart Patient Portals Improve Addiction Treatment Engagement and Outcomes
Patient portals—online dashboards where patients can access their EHR, view test results, review treatment plans, track referrals, and message their providers—have been around for years.
The adoption of patient portals in the addiction treatment industry was slow, but as more and more providers realize the benefits of these powerful patient engagement tools, patient portal adoption rates at addiction treatment centers and sober living homes are soaring.
Low Insurance Reimbursement Rates? 4 Reasons Your Addiction Treatment Center Isn't Getting Paid
BehaveHealth Bridge: Introducing our Latest Smart Software for Treatment Center Admissions
We hear it from our clients all the time: treating patients for SUD is easy, but getting patients into treatment is hard.
For many of the providers we work with, filling beds and keeping them filled seems to be taking more and more staff time, slowly cutting into their businesses’ bottom line. That’s why we created BehaveHealth Bridge—a platform to help you connect with new clients.
4 Ways Smart Software Protects Your Behavioral Health Organization from HIPAA Violations
The US government recently reported that millions of health records are breached every year. For behavioral health organizations, each breach translates into massive fines for violations of the Health Insurance Portability and Accountability Act (HIPAA) laws.
HIPAA fines, which range from $100 to $50,000 per record, can easily bankrupt an organization.
4 Tips for Developing Outcome Tracking for Your Addiction and Mental Health Treatment Organization
You already know your treatment center is providing excellent care, but do you have the numbers to back it up?
Anecdotal evidence is no longer enough to convince prospective clients and their families to trust your center with a life-and-death behavioral health crisis.
It’s Never Been Easier to Open a Treatment Center. Here’s Why.
Thinking of opening a drug rehab center or sober living house?
Good news—your timing couldn’t be better. Now is a great time to get into this industry and start making a difference in your community!
Your Top 3 Questions About HIPAA Violations and Cloud-Based Behavioral Health Management Systems
3 Secrets of Efficient Insurance Billing for Drug Rehabs
People in the behavioral health industry are usually passionate about helping others—but they’re not usually passionate about completing paperwork.
Very rarely do we hear our clients utter the words “I love medical billing!”
But the truth is, insurance billing is the lifeline of any behavioral health organization. Do it well, and your business has a chance to succeed. Do it poorly, and you definitely set yourself up for failure.