addiction treatment community

Everything You Need to Know About Insurance Billing for Addiction Treatment in Pennsylvania 

If you’re running an addiction treatment center, IOP program or any type of behavioral health concern in Pennsylvania, you know that addiction treatment billing in Pennsylvania is anything but straightforward.

Why Are Addiction Treatment Centers Less Likely to Use EHRs Than Other Mental Health Facilities? 

Did you know that addiction treatment facilities have one of the lowest penetrations of EHR usage of any healthcare provider type?

Comparing Bestnotes With Behave Health: Which EMR is Right for Your Addiction Treatment Facility?

Take a look at how Bestnotes and Behave Health compare in terms of behavioral health EHR utility, value and ease of use.

The Biggest Insurance Billing Mistakes Addiction Treatment Providers Make in Ohio

Addiction treatment organizations in Ohio are most likely to run across plans issued by Medical Mutual of Ohio, Anthem Blue Cross and Blue Shield in Ohio, Aetna Inc, United HealthCare of Ohio, Caresource Management Group, Molina Healthcare Inc, Buckeye Community Health Plan and Paramount Advantage.

Answers to Your Top Questions About Addiction Treatment Billing in Illinois

So, you’ve How to Open an Addiction Treatment Center in Illinois and now you’ve got questions about insurance billing in the state. Billing in Illinois is complicated, but it doesn’t have to be a mystery.

Connecticut is a Smart Choice for Opening Your Next Licensed Addiction Treatment Center

Despite staffing concerns, licensed addiction treatment centers in Connecticut enjoy high demand and new state funding sources.

How to Open an Addiction Treatment Center in Ohio

Ohio is reeling under the opioid crisis and is scrambling to respond to a surge in demand for addiction treatment as the nation faces a mental health crisis deepened by the COVID-19 pandemic. These numbers show that the demand is there. Nevertheless, access to treatment lags behind, particularly in diverse communities and particularly for culturally competent care.

Get Behave Health for Addiction Treatment Centers FREE. (Yes, Free!) 

Now you can explore Behave Health’s ridiculously useful features from the comfort of your own phone or computer with absolutely zero hassle or pressure.

VOB Delays = Addiction Treatment Admissions Killer. Turbocharge Your Insurance Verifications with eVOBs

Learn about instant VOBs — also known as eVOBs — and how they could be a game changer for your addiction treatment center.


ASAM Released New COVID-19 Guidelines for Addiction Treatment Providers. Here's the Highlights.

Staying on top of the guidelines around COVID-19 is part of our job at Behave Health. Here’s the new ASAM guidelines for addiction treatment providers during COVID-19.

On September 19th, ASAM (American Society of Addiction Medicine) announced their new pandemic guidelines for providers. Their “Caring for Patients During COVID-19 Task Force” created the guidelines as an expansion of pre-existing recommendations the agency made to addiction treatment providers earlier on in the pandemic. The new guidelines touch on some old themes but also cover a lot of new ground worth considering, especially in the sections on drug testing protocol and incident command structure.

At Behave Health, we look to industry leaders like ASAM for guidance on how to address COVID-19 in the addiction treatment setting. Today, we’ll cover some of the highlights of the new ASAM guidelines and consider their usefulness for addiction treatment providers during the COVID-19 pandemic. 

ASAM’s New Guidelines for Addiction Treatment Professionals are Pretty Expansive But They’re Not Legally Binding 

ASAM’s guidelines for addiction treatment providers give clear advice for handling all parts of the COVID-19 pandemic in inpatient and outpatient settings.

The guidelines released in September cover a lot of ground. Broken down into 15 different sections, the guidelines touch on everything from acute hospital settings protocols to clinician wellbeing to online support group etiquette. The website allows you to easily navigate to the sections that are most relevant to your facility’s level(s) of care.

Here’s a few of the ASAM guidelines’ subheadings: 

  • Infection mitigation in outpatient settings and residential treatment facilities

  • Adjusting drug testing protocols

  • Access to care in opioid treatment programs

  • Support group participation

  • Managing justice-involved persons with addiction

  • Ongoing management of the continuum of addiction care

Although ASAM speaks authoritatively on what should - and should not - be going on in addiction treatment centers during the COVID-19 pandemic, they are quick to note in their new guidelines that they are simply for “informational and education purposes” only. ASAM frequently refers readers back to their local health authorities for the final word on how to safely operate addiction treatment centers during the pandemic. They’re careful to note that each safety measure should be considered on a case-by-case basis depending on how severe the outbreak is in any given community.

ASAM’s COVID-19 Pandemic Drug Testing Recommendations for Addiction Treatment Providers are Very Conservative  

Drug testing during COVID-19 takes a different set of considerations than testing outside of a public health crisis. ASAM’s recommendations are to curb any unnecessary testing and focus on tests that can be done remotely or with enhanced social dist…

One of the biggest changes in ASAM’s new guidelines is its updated approach to drug testing. The society strongly cautions against any routine drug testing that does not have direct consequences for the way addiction treatment providers deliver care to that patient. In other words, if the care plan for the patient would be the same regardless of the results of a test, then ASAM wants you to skip the test. 

In explaining their reasoning for this conservative approach, ASAM points to reports that COVID-19 is infectious in both feces and urine and that redundant testing is not only an unnecessary risk to providers, but also an unneeded strain on laboratory operations that might be already stressed with coronavirus-related work. ASAM also points out that unnecessary drug testing requires the use of scarce PPE and may pose a threat to our already strained medical supply chains.

Instead of traditional urine-based drug testing, ASAM recommends addiction treatment providers investigate more “socially distanced” drug testing options, such as home breathalyzers that can be monitored via telehealth. 

ASAM Recommends Creating an Incident Command Structure for Your Addiction Treatment Center During COVID-19 

ASAM’s recommendations around creating contingency plans or “incident command structures” at addiction treatment centers are good ones. Having a “Plan B” for what happens if key staff members fall ill with the coronavirus is good business.

ASAM’s new guidelines also call for creating an “worse case scenario” plan for how your addiction treatment center will continue essential operations if one or more of your key staff members falls ill. Called an “incident command structure,” this plan would outline which staff members can take over what essential responsibilities of their colleagues. It’s very similar to the contingency planning we’ve discussed elsewhere on this blog. ASAM also recommends cross-training staff members to perform essential functions ahead of time, to prepare for any unforeseen sick leave and staff shortage. For example, more than one staff member at your addiction treatment center should know how to unlock the doors, disable alarms, and access medicines and emergency supplies.  

We’re Here to Help 

If you feel overwhelmed by ASAM’s new guidelines, you’re not alone. Many addiction treatment professionals are reeling from the vast array of changes COVID-19 has made in our professional lives. The rules of the game have changed - at least temporarily - but we’re helping addiction treatment providers all around the country tame the chaos with smart, simple tools designed especially for the behavioral health community as it exists today. Our pandemic-ready software solution is intuitive, simple, and—as our users like to say—“it just works.” 

Claim your free trial today and see how we can help make this difficult time a whole lot easier for your treatment center business.  

What the New CARES Act Changes Mean for Addiction Treatment Providers

On March 27th 2020, congress passed the CARES Act. This legislation contained unexpected surprises for the addiction treatment community.

5 Ways to Prevent Burnout in Your Addiction Treatment Center Employees

Addiction treatment has always been a tough field to operate in. COVID 19 makes it even more challenging.

Here's All the 2020 Addiction Treatment Industry Events That Have Been Cancelled So Far

The addiction treatment community attends many conferences every year, but 2020 is looking to be a little different as some major events have been cancelled, postponed, or moved online in response to the COVID-19 pandemic.