billing

2024 Update! Mastering CPT Codes for Residential Addiction Treatment Services: H0017, H0018, H0019

The Centers for Medicare and Medicaid Services, also known as CMS, released their annual update to CPT/HCPCS codes on September 8th, 2023. 

Secrets of Medicaid Billing for Addiction Treatment in Washington

The Medicaid program in Washington State is nicknamed Apple Health. Washington Medicaid will reimburse for a wide variety of addiction treatment services.

Medicaid Billing for Addiction Treatment in Georgia

Learn what treatment service categories are covered under Georgia Medicaid, as well as some of the most common CPT codes you’ll encounter when billing Medicaid for addiction treatment services in Georgia. 

Secrets of Billing Medicaid in Pennsylvania for Addiction Treatment Services

Finding information about billing Medicaid for addiction treatment services in Pennsylvania can be difficult. This post contains some tips and tricks - as well as some handy resources - to point you in the direction of the answers you need. 

Everything You Need to Know About Insurance Billing for Addiction Treatment in Pennsylvania 

If you’re running an addiction treatment center, IOP program or any type of behavioral health concern in Pennsylvania, you know that addiction treatment billing in Pennsylvania is anything but straightforward.

Understanding HCPCS and CPT Billing Codes for Addiction Treatment Detox : Inpatient, Residential, and Outpatient 

Let’s dive into the most common addiction treatment detox HCPCS and CPT codes, what they mean, and when to use them.

Comparing Bestnotes With Behave Health: Which EMR is Right for Your Addiction Treatment Facility?

Take a look at how Bestnotes and Behave Health compare in terms of behavioral health EHR utility, value and ease of use.

Answers to Your Top Questions About Addiction Treatment Billing in Illinois

So, you’ve How to Open an Addiction Treatment Center in Illinois and now you’ve got questions about insurance billing in the state. Billing in Illinois is complicated, but it doesn’t have to be a mystery.

Looking for the Expedited Appeal Line for Anthem, Inc. Addiction Recovery Claims?

So you need to file an appeal on a claim decision from Anthem, Inc at your addiction treatment or behavioral health center but you’re not sure where to find the contact information necessary to do so?

Here's How to Find the Addiction Treatment Billing Claims Address for Blue Cross Blue Shield of Minnesota

Blue Cross Blue Shield of Minnesota is still accepting paper billing claims from addiction treatment centers but they are NOT accepting all utilization management forms by mail.

How to Find the Right Billing Claims Address for Addiction Treatment Patients with Cigna Health Insurance

If you’re a behavioral health provider, you probably don’t actually want a billing claims address for Cigna at all.


What's the Average Length of Stay Per Level of Care for Addiction Treatment Patients with Kaiser Foundation Health Plans?

Although it is difficult to find information, especially current information, on the average length of stay Kaiser Foundation Health Plans will authorize for residential addiction treatment, there are some clues to be found in one 2018 report produced by the state of Oregon.

Everything You Ever Wanted to Know About Aetna Precertification for Addiction Treatment Billing

When it comes to addiction treatment, Aetna uses the terms precertification and preauthorization interchangeably. Aetna may also refer to this concept as Authorization, Certification, Prior authorization, or Pre-service utilization review .

Here’s How to Fix Your Substance Abuse Billing Issues

Step #1: Realize that substance abuse billing is rigged against addiction treatment providers.

The Ultimate Addiction Treatment Medical Billing Glossary

Working with medical billing isn’t the most exciting part of addiction treatment, but it is one of the most necessary parts of a successful business in the behavioral health field.

It's Here! Behave Health App Connects Addiction Treatment Community's Favorite Software Solution to iPhone and Android

We are very pleased to announce that the Behave Health App is now officially available - for free - at both the Google Play Store and the Apple App Store!

The staff- and client-facing versions are both ready for you to download and explore.

Whether you access the app with an iPhone, iPad, Android phone or tablet, you’ll enjoy the same easy-to-use, HIPAA-compliant, all-in-one software solution that’s simplifying operations and improving the bottom line of addiction treatment centers, recovery homes and behavioral health organizations across the country.

Kick Your Addiction Treatment Center's Bad Debt to The Curb

Bad debt is on the rise in the United States healthcare system and the addiction treatment community is feeling the squeeze.

Stop Wasting Time with Inefficient Billing at Your Addiction Treatment Center: Introducing Behave Health's New Billing Assistant

Behave Health’s new billing assistant can help your addiction treatment center save time and money when it comes to tedious billing tasks.

Without billing, your addiction treatment center doesn’t get paid. 

Does it get any more important than that?

Though we can all agree that billing is the lifeblood of the addiction treatment community, too many addiction treatment centers are struggling with outdated billing systems and inefficient billing departments. 

At Behave Health, we are proud of the integrated billing software we’ve bundled with our all-in-one software solution for addiction treatment centers. Our unique billing tools have saved a lot of companies in the addiction treatment space time, money and sanity when it comes to revenue cycle management. 

But like many of our addiction treatment center users, we’re not happy with “good enough.” For our Summer 2020 update, we decided to take something that was already clicking for our customers - the RCM component of our software solution - and make it even better. 

Read on to learn about the awesome new features we’ve added to our Billing Assistant for 2020 and how they can help save your business time and money. 

Our New Services Book Put an End to Time Consuming Addiction Treatment Bill Generation 

Enter your services once and bill for them as many times as you’d like. Stop entering duplicate details every time you bill your addiction treatment patients.

If you are tired of manually entering each individual service and details about that service, like the date, price and billing cycle information, then you’ll love our new Services Book. 

With our Services Book, you create a pre-made selection of services that you offer at your addiction treatment center. You pre-set the details, such as the description, the price and the billing frequency (daily, weekly, monthly, bi-monthly, etc). Once you’ve entered that information, you never have to enter it again. The hard part is done.

When you’re ready to create a bill, simply select the service from the Services Book and your bill is automatically generated!

Kiss Inefficiency Goodbye with Automated Repeating Charges for Addiction Treatment Patients 

Easily create repeating charges for your addiction treatment patients without remembering to make a new bill for each billing cycle. Our billing assistant takes care of all the details for you.

Let our Billing Assistant keep track of when to create new bills. Our new automated repeating charges feature means you’ll never be late in billing for a repeating charge again. 

Simply choose the frequency of the repeating charge and we’ll take care of the rest. 

Quickly and Easily Accept Payment from Multiple Payers for Addiction Treatment Bills 

Are there multiple people paying your addiction treatment patients’ bills? We make it easy to accept payment from several different people on a single bill with our new 2020 update.

Addiction treatment patients frequently split their bills with loved ones - sometimes many loved ones. It’s a wonderful thing to see patients get the support they need through their treatment, but for addiction treatment billing departments, it’s a paperwork nightmare. Most systems just aren’t set up to easily process multiple payments for a single bill.  

We heard about this problem from our addiction treatment center users and we listened. Our new Summer 2020 update makes it a snap to accept payment - no matter how many people want to help. No workarounds or “special tricks” necessary. This basic functionality is built right into the billing assistant. 

Let Addiction Treatment Patients Pay Using the Payment Method That’s Easiest for Them

Still only accepting cash, check and card at your addiction treatment center? Branch out to more modern forms of payment with Behave Health’s new Billing Assistant.

It’s 2020. Your addiction treatment patients probably aren’t toting around a checkbook anymore. Your younger patients, in particular, might not even be using plastic anymore - they’re making payments through bill pay apps like Venmo and Cashapp. So, are you ready to meet them where they’re at and make it easier for them to pay their bills? 

Behave Health’s Summer 2020 Billing Assistant update can help you get there.  

With our new update, you can accept: 

  • Cash

  • Bank Accounts

  • Money Order

  • Paypal

  • Cash App

  • Venmo

  • Zelle

We’re Here to Help 

Want to learn more about what our all-in-one software system designed especially for addiction treatment providers can do to help take your business to the next level? 

Behave Health is here to help you reach your goals. Claim your free trial today

5 Strategies for Small Business Relief for Your Addiction Treatment Center During the Coronavirus Pandemic

The COVID-19 pandemic is impacting the entire economy in a big way—and the addiction treatment community is taking a hit right along with everyone else. Today we’ll talk about the top 5 strategies we’re seeing BehaveHealth clients adopt to combat the negative economic impacts of the pandemic and keep their addiction treatment facilities afloat.