Are you shopping for your addiction treatment facilitiy’s next Electronic Health Record (EHR) software?
If so, it’s likely you’ve come across some of the top all-in-one solutions available to behavioral health organizations, including top tier products like Behave Health and BestNotes.
Sometimes it’s difficult to compare EHRs because each software developer articulates their offering in a unique way. Often developers obscure hidden costs, inefficient workflows, outdated clinical features or utility gaps to make their product appear more valuable than it actually is. If you’ve done any searching for EHR rankings and reviews, you’ll quickly find that there are very few true apples-to-apples comparisons between behavioral health EHRs on the internet.
At Behave Health, we’re trying to help behavioral health and addiction treatment providers like you make an informed decision about who to trust with your clients’ wellbeing and your organization’s bottom line.
Today, we’ll look at Bestnotes with Behave Health and see how these two behavioral health EHRs compare in terms of utility, value and ease of use.
What are the Key Behavioral Health and Addiction Treatment EHR Features of BestNotes?
BestNotes, like Behave Health, is a behavioral health EHR (sometimes called EMR - Electronic Medical Record) popular within the addiction treatment and recovery community. BestNotes features include:
Documentation
CRM
Calendar
Billing
Telehealth
Outcome tracking
Patient Portal
Admissions
ePrescribing
EMAR
Employee messaging
Reporting
Human resources
BestNotes is a subscription software, with monthly plans starting at $55 per user per month for up to 10 users, with each additional user coming in at $22 each. After 100 users, that monthly fee drops down to $11 for each user. BestNotes operates on a month-to-month contract.
What are the Key Behavioral Health and Addiction Treatment EHR Features of Behave Health?
Behave Health is an all-in-one software solution for behavioral health in general and the addiction treatment in particular. Behave Health delivers CRM (Customer Resource Management), EHR (Electronic Health Record), RCM (Revenue Cycle Management), and ERP (Enterprise Resource Planning) capabilities in one streamlined, simple-to-use product at an accessible price point.
With Behave Health, you’ll get:
Admissions and intake
Patient portal
Alumni and outcomes
Clinical assessments
Treatment plans
Progress reviews
Group management
Clinical scheduling
Clinical notes
Medication management
Drug testing
ePrescribing
Medication inventory
Med pass workflow
Bed management
Case management
Community connections
Utilization reviews
Billing and collections
Patient responsibility payments
Claims denials and appeals
Property management
Human resources
HIPAA compliant file storage
Mobile first design
Unlike BestNotes, Behave Health offers a free trial account so that you can try it out before you commit.
BestNotes is Designed to be Used with Third Party Billing, While Behave Health’s Billing Specialists Can Handle all of Your Billing Needs
BestNotes’ billing capabilities are more limited than Behave Healths’. BestNotes allows you to create invoices and superbills, as well as submit claims using a billing software like EZClaim, ClaimMD, Office Ally or Avea Solutions. That said, BestNotes is designed to be used with a third party billing service or utilized in-house.
Behave Health, on the other hand, allows users to choose from three options: 1) retain your existing billing system (in-house or outsourced), 2) adopt a third-party billing service or 3) allow Behave Health’s billing specialists to handle your entire revenue cycle and billing needs. Behave Health’s team of specialists can easily handle every addiction treatment billing task, from eVOBs, to URs, pre-auths, billing and collections, patient responsibility payment collection, claims denials, and appeals.
BestNotes and Behave Health Have Similar Human Resources Features
The human resources capabilities of BestNotes is best described as basic. With BestNotes, you can store employee information and files, capture signatures, review job applications, track education credits and file emergency contact information for employees. This capability is modest compared to a more robust Human Resources suite, like the one you can add onto Welligent (for a fee).
The human resources capabilities of BestNotes is comparable to Behave Healths’ human resources suite and there are no major differences between the two in this area.
BestNotes and Behave Health Both Have Telehealth, Outcome Tracking and Patient Portal Features
Both BestNotes and Behave Health offer telehealth. Like ICANotes, BestNotes charges extra for telehealth. While telehealth features technically come free with BestNotes, you will be charged $.01 for each unique minute of telehealth per client. This is in contrast to a service like ICANotes, which charges a blanket fee to access telehealth features.
Unlike either of these competitors, Behave Health offers telehealth at absolutely no extra charge.
Interested in More Behavioral Health EHR Comparisons? Check Out These Other Posts:
Comparing ICANotes With Behave Health: What's the Best EMR for Your Behavioral Health
Sunwave or Behave Health? Choosing the Best EMR for Addiction Treatment
Kipu Versus Behave Health: Which EMR is Best for Behavioral Health?
Ready to Try Behave Health? We’re Here to Help.
Behave Health is committed to making it easier - and more profitable - to operate evidence-based, results-focused addiction treatment centers.
Our all-in-one app puts clinical, administration, staff, admissions, alumni, residents, treatment plans, billing, insurance authorizations and more - all at your fingertips.
Get your free trial started today and see why more addiction treatment centers prefer Behave Health.
PS. Just getting started with behavioral health? Need help with certification, too? Behave Health can also help direct you to the right resources for help with Licensing or Accreditation by either The Joint Commission or CARF. Mention to your product specialist that you’re interested in this service after you start your free trial!