In just a few short months, trending artificial intelligence chatbot, ChatGPT, has upended the entire healthcare industry, just as experts forecasted. Already, hospital executives are calling Epic’s ChatGPT integration a “major accelerator” for medicine and even a “revolutionary” tool for navigating patient care in an increasingly bloated bureaucratic environment. 

With ChatGPT enabled EMRs, medical professionals across all specialties, from psychiatrists to rheumatologists, are experimenting with natural language processing to speed up documentation, improve the grammatical and stylistic quality of clinical notes, format and reformat text, search for research references and much more.

But is the addiction treatment world feeling the effects of the ChatGPT revolution? Are behavioral health providers experiencing the benefits of Ai integration? Most importantly, are our patients reaping the rewards of machine learning? 

How are drug and alcohol counselors, addiction treatment medical directors, SUD-informed psychiatrists, peer mentors, group counselors, addiction treatment NPs, MDs, MFTs, LMTs, et al, using ChatGPT enabled electronic health records, or EHRs, in 2023?

Today, we will do a deep dive on that question and learn why ChatGPT enabled EHRs are such a game changer for addiction treatment organizations.

There’s Only One ChatGPT Enabled Addiction Treatment EMR: Behave Health 

The truth is, as with most things “technology,” the behavioral health community is behind the curve with the adoption of ChatGPT enabled EHRs. 

While ChatGPT enabled Epic is common in hospital settings, this complicated and expensive EHR is usually overkill in an addiction treatment setting when it exists, as it usually does, outside of a major hospital. Very few addiction treatment professionals use Epic and most do not have this technology at their fingertips at present. 

Instead, the vast majority of addiction treatment organizations are grappling with “legacy software systems” or - worse - no electronic medical records (or EMR) at all. When addiction treatment EHRs are used in treatment centers, they are more often than not very clunky, unintuitive, aggravating, and cumbersome. EHRs specifically designed for addiction treatment do not, as a rule, offer ChatGPT enabled features or Ai assisted workflows. 

However, there is ONE - and only one - addiction treatment EMR that is enabled to take full advantage of the power of ChatGPT: Behave Health. 

Got Addiction Treatment Questions? ChatGPT Has Quick and Reliable Answers

ChatGPT is a “smart” chatbot that can respond reasonably well to any query you enter. Its replies are conversational, meaning it can respond in “thoughtful” ways that go beyond a simple input/output format. ChatGPT is trained to admit when it has made an error and it will even help you refine your question if it detects “incorrect premises” or assumptions in the way you phrase your inquiry.

Clinicians in all fields are using ChatGPT to answer routine questions with concrete answers. In addiction treatment, this might look something like “What is the CPT Code for heroin dependence?” or “What’s the average number of days a SUD patient will stay in the contemplative phase of the stages of change?” With these answers at your fingertips, and native to your EHR, workflows that used to involve clicking around through many windows now can be executed in one place, simplifying work and saving valuable clinician time.

Speech to Text Can Dramatically Whittle Down Clinical Documentation Time for Addiction Treatment Providers

Clinical documentation is time consuming. Addiction treatment providers operate under onerous documentation requirements to satisfy professional standards, meet legal obligations and establish medical necessity for treatment from insurance payers. As these requirements become more and more elaborate, providers are buckling under the pressure to provide excellent patient care and compile extensive records of that care. Clinician burnout rises as time spent in completing clinical documentation increases. Patient care suffers. 

While there is no replacement for human insight and empathy when it comes to delivering excellent addiction treatment and behavioral healthcare, Ai can certainly assist when it comes to the nuts and bolts mechanics of clinical documentation. Speech to text (also known as voice to text) is one “smart” feature that is very well suited to this purpose. 

Behave Health affords clinicians the ability to simply dictate notes directly into their EHR, saving clinicians the trouble of typing, spell-checking and punctuating their notes. Depending on the clinician, this feature can shave several hours of work off the workday. This, in turn, creates more time for clinicians to focus on clinical skills development and building a therapeutic alliance with patients with increased one-on-one time.  

Does Your Addiction Treatment Center Want to Get Ahead of the Technology Transformation Curve? Behave Health is Here to Help.

Behave Health is committed to making it easier - and more profitable - to operate evidence-based, results-focused addiction treatment centers. Pioneering the integration of Ai, speech to text and ChatGPT integration is one of the many ways we are working to achieve that mission. 

Our all-in-one EHR puts clinical operations, administration, staff, admissions, alumni, residents, treatment plans, billing, and insurance authorizations at your fingertips in one easy-to-use application.

Get your free trial started today and see why more addiction treatment centers prefer Behave Health.

PS. Just getting started with behavioral health? Need help with certification, too? Behave Health can also help direct you to the right resources for help with Licensing or Accreditation by either The Joint Commission or CARF. Mention to your product specialist that you’re interested in this service after you start your free trial!