So many exciting things are coming out of the Behave+ Software Innovation Lab these days, but our AI Assistant for Behave Health is probably our biggest accomplishment to date. 

We’re excited to share with you what this cutting edge - and HIPAA compliant! - technology can do to save time and money at your behavioral health and/or addiction treatment business. 

Today, let’s tackle some of the most frequently asked questions we’re getting about this new and exciting feature!

Question: What kind of AI is used for Behave Health AI Assistant? 

Answer: AI Assistant is built on Microsoft Azure Open AI ChatGPT. This same AI capability is woven throughout our software suite. The CRM (Customer Relationship Management), EHR (Electronic Health Record), RCM (Revenue Cycle Management) and ERP (Enterprise Resource Planning) features are all integrated with ChatGPT on our platform. 

With access throughout the suite, you decide where in your workflow it makes sense for you to harness this new and powerful tool.

Question: Is it possible to use ChatGPT in the context of private health information (PHI) and patient confidentiality? 

Answer: Yes. Our AI Assistant feature, like the rest of our software, is completely HIPAA compliant and will never compromise your patients’ PHI in any way. 

Question: What can you use AI Assistant for in a behavioral health setting? 

Answer: We’re glad you asked. The possibilities are truly endless and we look forward to seeing some of the novel ways our users find to harness this resource. That said, there are some obvious and not-so-obvious ways to leverage AI Assistant in an addiction treatment setting. 

Here’s some ideas to get you started: 

• Generate a rough draft of your clinical notes for a 1x1, a group, or some other clinical encounter and simply edit the generated text rather than start from scratch each time 

• Get AI Assistant to write a routine email to a colleague, alumni or current patient 

• Ask AI Assistant to answer a clinical or billing question for you in real time (hello CPT code lookup!)

• Complete recommendation letters for former clients 

• As AI Assistant to take a stab at drafting a mission statement for you organization  

• Pen quick, unique “thank you” letters to community volunteers

• Ask AI Assistant to write educational materials on recovery to use during group therapy sessions 

• And MORE - the sky is truly the limit

Question: What non-writing tasks can AI Assistant help me with in an addiction treatment setting? 

Answer: In addition to writing tasks, AI Assistant is also adept at helping you quickly understand data (think local addiction rate trends, ROI on behavioral health software updates, etc). This, in turn, can help you make better decisions, whether they’re clinical or business strategy in nature. 

Anytime you need to quickly analyze quantitative information, AI Assistant can help. 

Question: What can AI Assistant NOT help me accomplish? 

Answer: AI Assistant is not a replacement for the seasoned judgment of trained addiction treatment professionals. AI Assistant cannot choose therapeutic interventions based on a client’s placement within the cycle of change. It cannot evaluate a patient’s affect upon intake. It cannot gauge a patient’s risk for relapse or intuit which patients are ready for the next phase of their recovery journey and which aren’t. It can’t counsel a family member on how to strategically support a patient’s recovery. 

Simply put, AI Assistant is simply a tool to help you - the clinician - deliver better care to your patients. 

Question: Are you sure this won’t get us in trouble with HIPAA? This seems risky. 

Answer: It’s definitely safe. Our AI Assistant is completely secure and HIPAA compliant just like the rest of our all-in-one software solution. You can use AI Assistant confidently knowing that you and your patients’ data aren’t going anywhere. 

Question: Who else is offering HIPAA compliant Chat GPT4 software built into a behavioral health EHR? 

Answer: Nobody but us. 

We are the only place you will find HIPAA compliant ChatGPT4 software available and fully integrated into a behavioral health EHR. That’s right - this is an exclusive feature to Behave Health that you won’t find anywhere else. 

Question: How can I access AI Assistant? Do you offer a free trial? 

Answer: Behave Health’s AI Assistant is currently on pre-release with a waitlist. You can join the waitlist here. And, yes, we do offer a complimentary trial account if you want to test drive our software!

Want Cutting Edge Software Solutions for Your Behavioral Health Organization? We Can Help.

Behave Health is committed to making it easier - and more profitable - to operate evidence-based, results-focused addiction treatment centers.

Our all-in-one app puts clinical, administration, staff, admissions, alumni, residents, treatment plans, billing, insurance authorizations and more - all at your fingertips.

Get your free trial started today and see why more addiction treatment centers prefer Behave Health.

PS. Just getting started with behavioral health? Need help with certification, too? Behave Health can also help direct you to the right resources for help with Licensing or Accreditation by either The Joint Commission or CARF. Mention to your product specialist that you’re interested in this service after you start your free trial!