What's the Top EMR System for Behavioral Health and Addiction Treatment in 2023?
If you’re looking for information on how to find the best EMR system or vendor for your addiction treatment center in 2023, you’ve come to the right place.
Whether you’re looking for a template-free EHR or an all-in-one EMR-and-billing assistant software wonder, you’ll find what you’re looking for here.
First, Stop Scrolling! Don’t Get Lost in the Long List of “Best EMR Systems for 2023” Blog Posts
Finding the right EMR for your organization is a stressful undertaking, in no small part because reliable information about finding the “best” EMR is hard to come by. The internet is awash with meaningless articles about “the best EMR system for 2023.”
You’ll probably see many posts like these:
And so on.
However, these posts are aimed at a general health care audience and not specifically designed to cater to the needs of behavioral health organizations. While the information you find in posts such as these may have some value, it will be limited at best.
Second, Know Your Top Priorities Before You Begin Your Search for the Perfect Addiction Treatment EMR
What do you want in your first (or next) EMR?
Template-free customizability or easy templating for plug-and-play implementation?
Free software that behaves cheaply or a robust, value-packed platform that supports you before, during and after implementation?
A simple clinical program for charting or an all-in-one solution that integrates billing, pharmacy, bed management and alumni care?
A partial solution with lots of add-ons and band-aid fixes or a complete package that ends all headaches in one fell swoop?
Chatbot help from a giant corporation or face-to-face bespoke support before, during and after implementation?
General EMR software packed with useless data fields for everything from ophthalmology to surgery to pediatrics or an EMR designed specifically for behavioral health?
Third, Get To Know the Developer - Do They “Get” Behavioral Health?
Most software developers specialize in making software. They don’t understand healthcare, let alone the specific intricacies of behavioral healthcare, mental healthcare or addiction treatment.
When you’re shopping for the “top EMR system,” consider the maker.
Ask them:
What kind of support do you offer clients?
How will you help us during implementation?
What kind of training is available?
What about free walk-throughs and consultations?
Do you offer a free trial?
How many of your clients are behavioral health clients?
How easy-to-use is your platform?
How convenient is your platform?
Can my clinicians and clients access the software from their phones?
Fourth, Understand That When it Comes to Behavioral Health EMRs, Bigger Isn’t Always Better
A handful of EMRs dominate the marketplace. You can probably name two or more of these “mega EHRs.” Perhaps you’ve even had the pleasure of wading through one or more of these giant platforms.
While brand recognition may make you think you’re getting a “quality” product, know that when it comes to EMRs, bigger isn’t always better - especially for behavioral health organizations and addiction treatment clinics.
Consider:
The biggest EMRs were designed primarily as tools for the hospital setting, which is a far cry from the clinical environment of most behavioral health centers.
The biggest EMRs have some of the worst customer service in the business. They have too many clients and are too focused on “scaling” to allocate the resources for the quality customer service their clients deserve.
The biggest EMRs are, by definition, generalist platforms designed to serve many different healthcare niches. They “serve” everyone but specialize in helping no one.
Fifth, Don’t Always Expect That an Excellent Behavioral Health EMR Will Come With an Excellent Billing Service
Some behavioral health EMRs are great clinical tools, but fall down on the integrated billing and collections side of their service. Others are excellent with billing but don’t provide smart, easy-to-use digital tools that help clinicians keep pace with a busy behavioral health clinic. The one doesn’t always go with the other.
If both are important to you, look for an EMR vendor that has a proven track record for both agile, smart software solutions and reliable billing prowess in the behavioral health space.
So What’s the Top EMR System for Behavioral Health and Addiction Treatment in 2023?
We may be biased, but for many behavioral health organizations and startups, the answer is Behave Health.
We offer:
An all-in-one solution designed specifically for behavioral health
Easy plug-and-play implementation
Integrated billing, pharmacy, bed management and alumni care
Face-to-face customer support before, during and after implementation
We know you will love our software. That’s why we give you a free trial to try it out with absolutely no strings attached.
Ready to Try the Top Behavioral Health EMR for 2023? We’re Here to Help.
Behave Health is committed to making it easier - and more profitable - to operate evidence-based, results-focused addiction treatment centers.
Our all-in-one app puts clinical, administration, staff, admissions, alumni, residents, treatment plans, billing, insurance authorizations and more - all at your fingertips.
Get your free trial started today and see why more addiction treatment centers prefer Behave Health.
PS. Just getting started with behavioral health? Need help with certification, too? Behave Health can also help direct you to the right resources for help with Licensing or Accreditation by either The Joint Commission or CARF. Mention to your product specialist that you’re interested in this service after you start your free trial!